Breezecatchpod (“Breezecatchpod”, “we”, “our”, or “us”) respects your privacy and is committed to handling personal information in strict accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable European data protection legislation.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit www.breezecatchpod.com or purchase products through our Website. We are fully committed to protecting your privacy and explicitly state that we do not sell your personal data to any third parties.
- Data Controller
For the purposes of the GDPR and other applicable European data protection legislation, the Data Controller is:
Breezecatchpod
Website: www.breezecatchpod.com
Email: freshener@breezecatchpod.com
- Information We Collect
Depending on your interaction with our Website, we may collect the following categories of personal information:
Name
Billing information
Delivery address
Email address
Telephone number
Order information
Payment status
Communications submitted through our customer support channels
Information relating to your use of our Website through cookies where applicable
We do not intentionally collect personal information from individuals where prohibited by applicable law.
- How We Use Your Information
Your personal information may be processed for purposes including:
Processing and administering orders securely;
Responding to customer enquiries efficiently;
Managing customer accounts where available;
Complying with applicable legal and regulatory obligations;
Maintaining the secure operation of our Website;
Improving customer services based on lawful business interests.
Personal information is processed only where a lawful basis exists under applicable legislation.
- Secure Payment Processing
Payments made through our Website are processed by secure, authorized payment gateways acting as independent payment processors.
When you submit payment information during checkout, the payment details are encrypted and processed by our financial partners in accordance with rigorous global security standards and applicable legal obligations. Breezecatchpod does not receive, process, or store complete payment card details on our own servers at any time. - Cookies
Our Website uses cookies in accordance with our Cookie Policy.
Only after you click the “Accept” button displayed on our Cookie Banner do we place non-essential cookies on your device. Further detailed information is available in our Cookie Policy.
- Sharing Personal Information
We may disclose personal information only where absolutely necessary for operational purposes, including:
Secure payment processing through authorized financial partners;
Delivery, logistics, and order fulfillment;
Compliance with strict legal obligations;
Responding to lawful requests from competent authorities where required by applicable law.
We strictly do not disclose, share, or rent personal information for any purposes unrelated to the direct operation of our direct-to-consumer retail business.
- Data Retention
Personal information is retained only for as long as necessary for the purposes for which it was collected and to comply with applicable legal, accounting, and regulatory obligations.
Typical retention periods include:
Customer enquiries: up to 24 months after the final communication;
Order records and related transactional information: up to 7 years, where required for accounting, taxation, or legal compliance;
Cookie consent records: up to 6 months;
Analytics information (where consent has been provided): up to 13 months.
When personal information is no longer required for the applicable purpose, it will be securely removed or anonymised where appropriate.
- Your Rights
Subject to applicable European legislation, you may have the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request erasure of personal information where applicable;
Request restriction of processing in certain circumstances;
Object to certain types of processing;
Request the transfer of your personal information where applicable;
Withdraw consent where processing is based strictly upon consent.
Requests relating to these rights may be submitted using the official contact details provided below.
- Protection of Personal Information
Breezecatchpod applies appropriate organisational and administrative measures intended to support the confidentiality, integrity, and security of personal information throughout its processing activities. As with any method of electronic communication or storage, no method can entirely eliminate every potential risk, but we continually update our protocols to industry standards. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory developments. The latest version will always be published on this Website together with its effective date. - Contact
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact our support team:
Breezecatchpod
Website: www.breezecatchpod.com
Email: freshener@breezecatchpod.com
Customer enquiries are normally responded to within 1 to 2 days.